A Day in the Life | Meet Charlei

January 25, 2022
min read

In this segment of our A Day in the Life series, where we recognize some of Jitjatjo’s Change Agents, we meet Recruitment Coordinator, Charlei. Charlei takes us behind the scenes of a typical day, why she chose Jitjatjo and what she loves about her role as Recruitment Coordinator. 

Name:  Charlei Tosa 

Title:  Recruitment Coordinator 

 I love working at Jitjatjo because I love the people I work with, my work flexibility, and the collaborative innovation of the teams.

What do you do at Jitjatjo and how long have you been with the company? 

My journey at Jitjatjo began two years and three months ago. I work on the Talent Acquisition team as a Recruitment Coordinator. 

What is your typical day like? 

A typical day for me is fast-paced and rewarding. As a recruiter, I support applicants through the Flex app and conduct virtual interviews. Before it is time to interact with candidates, I take the time to check my calendar, any inbound messages and set my priorities for the day. I take the first portion of the day sorting through hired candidate statuses and setting up an action plan on how to support the candidate through the next steps. Once it is time to jump into action I am in back-to-back Zoom meetings with potential talent.

How would you describe Jitjatjo in 3 words? 

Innovative, Resilient, Versatile 

Why did you choose Jitjatjo? 

Jitjatjo marries my passion for hospitality with my childlike curiosity for tech. Jitjatjo’s mission of Human Betterment really resonated with me as I am always striving to be a better human daily and I am always looking to help those around me. I felt a sense of community in the culture. 

What do you love most about working at Jitjatjo? 

I love that Jitjatjo never stops looking for ways to help the Talent community and expand the gig economy.  I love the people I work with daily, my work flexibility, and the collaborative innovation of the teams. I am proud to be called a Change Agent and contributor to the mission of Human Betterment. We are Human Powered! 

What do you think makes a great team? 

Communication, adaptability, and encouragement. If a team can communicate efficiently, learn to adapt through any obstacle, as well as encourage each other to learn and grow there is nothing that cannot be accomplished. 

What is your greatest achievement to date – personal or professional? 

I am most proud of the leap of faith I took when transitioning into the tech world. Coming from the hospitality industry as an operational floor manager in a restaurant, I wasn’t sure if a change of pace would be best for me. I enjoyed the fast-paced environment and interaction with people. Coming to Jitjatjo I learned I didn’t need to lose what I love and felt welcomed.  I was proud of the transferable skills I was able to leverage to help the Talent community. I am proud that I get to learn and grow daily within tech and hospitality. 

What is the best career lesson you’ve learned so far? 

“Success is not final, failure is not fatal: it is the courage to continue that counts.” - Winston Churchill

Never be afraid to admit your failures and do not allow those failures to dictate your success. Keep on working through the opportunity and get creative with solutions.  The world is always changing so should your processes. 


What has been your proudest moment at Jitjatjo? 

I am most proud of the transition to the Talent Acquisition team. I am always willing to jump in and help where needed. The Talent Acquisition team has helped me grow professionally and personally. I am proud of being able to bring the automation and communications knowledge I had from the Community Management team to the Talent Acquisition team.  

What do you hope to achieve in the coming months, year(s)?

I hope to see Jitjatjo expand and grow into new industries and more states. Jitjatjo started within the hospitality space and has now extended its reach into health care, retail, education, facilities, and warehousing. What’s next? Can’t wait to see what other gig workers we can help while on this journey! 


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