The Evolution of Technology-Based Staffing and Recruiting

May 9, 2021
min read

The pandemic has had an immense impact on all aspects of life, especially when it comes to work. Virtual interviews, zoom meetings, and remote conferences have become second nature as we reimagine the future of working and staffing in a post-pandemic world.

For recruiters and hiring managers, the pandemic only exacerbated the existing hurdles of staffing, such as identifying quality candidates, effectively screening talent, and quickly filling roles. In addition, budget constraints continued to be a pain point. Although many companies plan to reallocate recruiting budgets, 82% of employers say they do plan to hire this year, according to an employer survey conducted by Monster, with 32% of organizations planning to replace full-time employees with contingent workers as a cost-saving measure, according to Gartner. 

As things continue to improve and businesses gear up for greater demand, many organizations are turning to technology-based staffing solutions to minimize time, cost, and the many headaches that come with hiring. 

Technology-based Staffing Platforms – The Future of Recruiting 

For businesses looking to fill open gaps, find qualified replacements fast, or to hire for longer-term roles, a technology-based platform is a great solution for a seamless hiring experience. As many companies plan to use more temporary workers than they have in the past, a technology-based platform enables businesses to scale up and down as needed at a moment’s notice. Below we’ve outlined the many benefits of a technology-based staffing platform.

Quality of Talent

Attracting and retaining top talent one of the most challenging tasks hiring managers face. The time spent to publish a job opening, sort through applicants and then interview potential candidates can be laborious. Technology has changed the game as Artificial Intelligence (AI), and algorithms play an increasingly larger role when it comes to recruiting by sourcing and screening candidates to fill open positions, ultimately saving businesses tons of time.

Through AI and Empathic Intelligence, businesses are provided with curated labor pools of talent who are screened and ready to work. Many platforms use an applicant tracking system designed to manage large volumes of candidate applications to streamline the recruiting process. From candidate assessments to automated vetting, businesses are provided with the candidate data they need to make quick decisions. 

In addition, software solutions often support multiple interview formats (e.g., scheduled or open-call) done virtually or in person. Regardless of the interview type, offers can be made and accepted digitally, reducing time and paperwork for hiring managers. With all of the digital forms, applications, and data created for each applicant, comprehensive records are automatically created and stored digitally.

Recruiting is only the first difficult task, but the onboarding phase also has its challenges. Technology-based staffing platforms make the onboarding process easier with digital HR smart forms, paperless background checks, and automated reference checks. Some options also offer assessments and training directly in the platform. By automating several stages of the recruiting and onboarding phase, businesses can save countless hours and headaches. 

Ease of Use

Working with old-school staffing agencies or temp agencies can often lead to more management and involvement than initially anticipated. Then add in third-party websites for job postings, software for time and attendance, payroll, and the list goes on with the number of software solutions it may take to manage employees properly. The most significant advantage of tech-based staffing platforms are that some act as an all-in-one tool and are simple to use. 

For a business looking to fill a role, it’s as simple as inputting the job details, at which point the platform’s algorithm will serve the job to anyone deemed a good match based on criteria and preference. 

Speed of Fulfillment

Hiring quickly is essential, especially if you’re trying to fill a vacant position or staff up in advance of a busy period. That being said, the hiring process can be long, with time spent between scheduling, interviewing, and screening. With a technology-based staffing platform, much of this work is done for you to seamless the placement process. 

Not only do a lot of these staffing platforms help businesses fill shifts quickly, but they also make sure the positions are filled with the “right” candidates using AI (artificial intelligence) and matching algorithms. These platforms go beyond finding a candidate for an open position based on geography alone but take into consideration other factors to determine the best match between a business and candidate. Jitjatjo has a human-powered team working behind the scenes in addition to our “Ma” AI algorithm, leading to higher fulfillment rates and fewer empty shifts. The platform goes beyond the spray and pray model that a staffing agency may use and incorporates filters beyond experience and geography.


Transparency is key when trying to screen, place, and evaluate a new hire. Through technology-based staffing platforms, businesses can view bios, reviews, and rosters before workers arrive on the job. In addition, the organization can view booking flows and real-time status enabling businesses to easily book one worker for a single shift and/or large teams over a longer period of time. Jitjatjo’s platform has a unique location-tracking feature on the app that allows hiring managers to see exactly when a team member is expected to arrive, and they can monitor status throughout their shift. Traditional temp agencies will share reporting on fulfillment rates and other key metrics, but newer platforms will show real-time insights directly in your dashboard. This data can be extremely helpful for companies to identify gaps, trends, and opportunities. All of this data is easily accessible via a dashboard where all of these stats are continuously updated and accessible instantly. 

Key Takeaways

Gone are the days of manually reviewing and sifting through a pile of resumes to find a candidate. Technology-based platforms have simplified the hiring and management process so that businesses are staffed with the right people and can save themselves time on administrative tasks. According to a LinkedIn survey on talent trends, 35% of professionals, hiring managers, and human resource personnel feel that AI is the top trend impacting who they recruit. As businesses recover and we see a surge in hiring, automation will be leading the way for staffing.

For businesses looking for an efficient and affordable technology-based staffing platform, Jitjatjo’s Ondemand platform provides experienced and quality hourly workers across a variety of industries including healthcare, hospitality, facilities, retail, warehousing, and education. Ondemand uses Empathic Intelligence (AI complemented by people) to help businesses fill positions with the “right” talent anytime, anywhere.

In addition to its Ondemand platform, which is a great fit for small to medium-sized businesses, Jitjatjo’s Workforce Management Platform, Network, was created for the enterprise client who is much larger and potentially filling thousands of roles across various regions at a time. Through its Network platform, Jitjatjo can provide the enterprise client a customized platform with the features and capabilities needed to efficiently staff at a larger scale.

All companies, large or small,  can benefit from using a technology-based staffing solution. Whether you’re looking to fill shifts last-minute or need to hire for longer-term roles, Jitjatjo’s staffing platforms can revitalize your recruiting process and make staffing seamless. Learn more about Jitjatjo’s capabilities and how you can get started.


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